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Terms and Conditions


These terms and conditions of sale (these “Terms”), together with the order acknowledgement (the “Order Confirmation”) sent by National Socket Screw Mfg. Ltd. (“Seller”), are the only terms which govern the sale of goods (“Goods”)by Seller to the purchaser of goods (“Buyer”) set forth in the Order Confirmation.

Pricing and Payment:

*The minimum single invoice or billing charge is $100.00 before tax. Buyer will receive their invoice once the goods have been shipped from our warehouse. Buyer shall pay all amounts due to Seller within the payment terms specified in the Order Confirmation.

*A 1.5% monthly interest rate charge may be applied to invoices outstanding over 60 days. There may be a delay in processing new orders as a result of past-due invoices. Buyer shall reimburse Seller for all costs incurred in collecting late payments, including without limitations, attorney fees.

*All prices prior to quoting are subject to change at any time without notice. Sales taxes are not included in Sellers pricing.

*All quotes are valid for the time period specified as per quote.

*In the event National gives customers a price increase notice period (example 21 days) customers will be limited to purchasing product during the notice time equivalent to the amount purchased in the previous month.

*National reserves the right to pass along additional charges to quoted orders should the Canadian/US exchange rate fluctuate 4 points higher than when the order was made.

*National reserves the right to revise or change any pricing in the event it becomes necessary. Market conditions, including freight, fluctuate and many variables can impact selling prices. National will notify the customer directly when this situation occurs.

*National prepaid shipment is based on standard shipping fees, which does not include residential, lift gate, limited access, appt fee, redelivery fee, or any fees outside of standard and National reserves the right to bill for all additional charges. National freight policy is subject to change.

*Order processing will be delayed for 60 minutes after Sellers approval, to allow for changes by customer to be made. After 60 minutes, orders will be released to our warehouse for processing and no changes or cancellations will be permitted. Any issues with orders that have exceeded the 60-minute deadline will be processed as a RETURN and may incur restocking and return freight charges.

Forms of Payment:

National Socket Screw Mfg. Ltd accepts the following forms of payment: Cash, Cheque, EFT, Credit Card, Interact

Terms to customers are COD or NET 30 days

*National Credit card policy:

  1. Credit cards can be accepted as payment for invoices still current. 

2. Payment must be received by National Socket prior to the invoice becoming overdue. Net 30 day terms must be paid on or before the 30th day from date of invoice.

3. Credit cards may be subject to a 3% convenience fee.

Packaging and Shipping:

* Buyer is responsible for approving any packaging options offered. Once the order is approved, Buyer assumes all liability regarding the packaging. Prices cannot be altered due to selection negligence.

*Unless otherwise negotiated all orders are shipped F.O.B. the Seller’s warehouse via freight collect or prepaid and charged on invoice. Lost or damaged Goods during the F.O.B. shipment process are the Buyer’s responsibility. If a package is received damaged due to carrier issues, please contact the carrier for instructions regarding the claim. Buyer is responsible for the loading and transport of all pick-up orders. Seller waives all responsibility for any lost, stolen or damaged goods during the transportation process whether the items are shipped via carrier or picked up. Buyer is responsible to request and provide any changes in billing or shipping address or contact information. Unless specifically negotiated, Seller will only ship to an existing customer address on file.

*For accounts with prepaid freight, the prepaid freight is the total dollar value of Goods pre-tax that are in stock and ready to be shipped on order date. Goods on an order that are not in stock and are placed on back-order do not contribute to the prepaid calculation.

Cancelled Orders:

Blanket orders and Items imported or manufactured specifically for a customer cannot be cancelled.

Return Material Authorization:

*all return processes must be initiated within the first 30 days of the invoice date. All returned goods must be the same quantity as per the Return Authorization, unaltered and in the original packaging. All returns must be issued a Return Authorization number by the seller. Goods returned without a Return Authorization number will not be eligible for credit.

*The product must be returned to Seller’s facility within 30 days of receiving the Return Authorization, unless otherwise arranged. The minimum value of Goods being returned is $100.00.Any order cancellations or returns reported after 30 days are subject to review and are not guaranteed for approval or credit. All returns regarding Buyer errors, cancellations or fault will have a standard 25% restocking fee.

*All returns must be validated by Seller’s Quality Department before credit is issued. Seller can refuse to grant credit for Goods that are returned used or damaged. Goods shipped by the Seller in error will not be subject to the restocking charge but must have a Return Authorization.

*National will ship to Buyer’s address only, but if by prior agreement the product is shipped to a third party, it is the Buyer’s responsibility to inspect the goods for accuracy and suitability.

Limitation of Liability:

In no event shall Seller be liable to Buyer or any third party for any claims, losses, labour expenses, legal expenses or damages, direct or consequently resulting in or from the use of, or inability to use the Goods. Seller’s liability is limited only to the value of the Goods supplied. In no event shall Seller be liable for consequential damages. Buyers are responsible for inspecting goods on receipt. Buyers who choose to ship Goods without inspection at their facility forfeit the right to return or claim defective Goods.


If any item or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such in, or validity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.